Support

How can we help?

Choose a product below for support details and a direct way to reach us.

Haru

Haru support

For questions about Haru, tell us what you’re running into. A clear description helps us understand the problem.

Email Haru support
  • General questions
  • Installation or update problems
  • Progress or lesson issues
  • Audio problems
  • Privacy questions
  • Feedback and suggestions

Cahoots

Cahoots support

For Cahoots questions, tell us which Circle, title, or activity you were using and what you expected to happen.

Email Cahoots support
  • Accounts and sign-in
  • Circle invitations
  • Shows, movies, and Lineups
  • Progress and Watched Together
  • Plans and reminders
  • Privacy and data requests

Useful details

What to include

When relevant, include:

  • App version
  • Android version
  • Device model
  • The lesson or screen where the issue happened
  • What you expected
  • What happened instead
  • Platform and operating-system version
  • The Circle and title involved

Please do not send passwords, payment details, or other sensitive information.

We read every support message.

Arydian Labs is a small independent studio. We read every support message and will respond as soon as reasonably possible.