Support

How can we help?

Choose a product below for support details and a direct way to reach us.

Haru

Haru support

For questions about Haru, tell us what you’re running into. A clear description helps us understand the problem.

Email Haru support
  • General questions
  • Installation or update problems
  • Progress or lesson issues
  • Audio problems
  • Privacy questions
  • Feedback and suggestions

Cahoots

Cahoots support

For Cahoots questions, tell us which Circle, title, or activity you were using and what you expected to happen.

Email Cahoots support
  • Accounts and sign-in
  • Circle invitations
  • Shows, movies, and Lineups
  • Progress and Watched Together
  • Plans and reminders
  • Privacy and data requests

ClynchCut

ClynchCut support

For ClynchCut support, include the runtime check or generation stage that failed without sending model files, private prompts, or sensitive diagnostics.

Email ClynchCut support
  • Setup and runtime checks
  • ComfyUI connection
  • Workflow and model validation
  • Generation queue and cancellation
  • Project, shot, and take files
  • FFmpeg and media output

StableIQ

StableIQ support

For StableIQ support, include the affected research run, paper environment, or visible correlation ID without sending credentials or private datasets.

Email StableIQ support
  • Setup and private deployment
  • Data ingestion and freshness
  • Research, models, and backtests
  • Steward rulings and paper orders
  • Reconciliation and recovery
  • Privacy and security

Voltra

Voltra support

For Voltra support, include the strategy, candle interval, paper-bot state, and visible decision reason without sending Alpaca keys.

Email Voltra support
  • Local setup
  • Alpaca paper connection
  • Market data
  • Strategies and regime
  • Cost assumptions
  • Paper orders and journal

Gavel

Gavel support

For Gavel support, include the league setup, import source, draft state, and affected player without sending Yahoo credentials.

Email Gavel support
  • League settings
  • Projection imports
  • Market and salary history
  • Player values
  • Draft-room state
  • Backup and recovery

Mochi

Mochi support

For Mochi support, include the provider mode, diagnostics result, and affected tool without sending API keys, private notes, screenshots, or generated files.

Email Mochi support
  • Desktop setup
  • Realtime and local voice
  • Local models
  • Artifacts and images
  • Web search
  • Computer-use permissions

Re:Compose

Re:Compose support

For Re:Compose support, include the affected entry type, source, and screen without sending unnecessary private health details.

Email Re:Compose support
  • Local setup
  • Body and activity entries
  • Garmin imports
  • Composition checkpoints
  • Medication rhythm
  • Backup and deletion

Useful details

What to include

When relevant, include:

  • App version
  • Android version
  • Device model
  • The lesson or screen where the issue happened
  • What you expected
  • What happened instead
  • Platform and operating-system version
  • The Circle and title involved
  • ClynchCut version
  • Windows version
  • GPU and available VRAM
  • ComfyUI version and workflow name
  • The visible error message
  • What happened before the error
  • StableIQ version and deployment type
  • The page or workflow involved
  • Execution environment and data origin labels
  • Visible error or correlation ID
  • Voltra version
  • Node and operating-system version
  • Candle interval
  • Strategy and decision reason
  • Visible error
  • Gavel version
  • Browser and operating system
  • Data source and season
  • League budget and roster format
  • Affected screen or player
  • Mochi version
  • Operating system
  • Provider and voice mode
  • Local model or speech runtime
  • Visible diagnostic result
  • Re:Compose version
  • Platform and operating system
  • Entry or import type
  • Source and date range

Please do not send passwords, payment details, or other sensitive information.

We read every support message.

Arydian Labs is a small independent studio. We read every support message and will respond as soon as reasonably possible.